Originally Posted by indycatcarol
Last time I ordered a whole roll of polyester batting 40 yds(I'm a longarm quilter) I wanted to use a 40% off coupon on it but they told me it was already on sale. I looked thru the flyer and it only mentioned PACKAGED batting (like the smaller 10 yd pkgs.) you can buy. But I was ordering a whole 40 yd. roll that they cut off BTY. I went back and looked at the shelf where she got the # to order it with and there was NO notice there that the BTY poly batting was on sale (except the 10 yd. pre cut pkg.) Because THEY supposidly have it on sale I did get to use my 10% off card on that but I would have been $12 ahead if I could have used the 40% coupon. GRRR!!! When I asked about it she just kept saying you could tell it was on sale because it had a * after the order number. Well, you don't know that till AFTER they give you the ticket. Maybe IF you knew (nothing mentioned in flyer or in store) that was on sale, you might have bought more. GRRR!!!
We had non-advertised specials ~ and the merch mgr is responsible for "proper signage" ~ sounds like the MTL was not doing their job properly... They are right, the * denotes that the item is on sale. You can ask them to do a price check to make sure its not on sale before doing a SO (special order) or having the item cut. The little handhelds have a lookup option (any team member knows how to do it, if they refuse, ask someone else to look it up for you).
The non-adv sale items drove me insane because we had a lot of older patrons come in thinking their fave yarn was not on sale... only to find out after arriving that it was, hence no coupon. It was frustrating for me, too. I am glad I am now outta there and can quilt! :)