Most of my suggestions have already been listed, as I'm a young quilter who gets treated like I shouldn't be there. Anyway, my greatest suggestion would be for your employees to know what you have in stock. If I come in and ask if you have Kona cotton in coffee, I'd appreciate someone being able to tell me if you have it or at least be able to look it up somehow. I can't tell you how many times I get blank stares when I ask about a particular fabric or line.