A lot of the things I like to see in a quilt shop have already been mention. I have to say though that it would be nice if the owners, employees, and volunteers of these shops realize that money is money no matter who is spending it. I was recently in a LQS that was having an open house and one of the volunteers had a scowl on her face every time she looked up and saw me. Yet, the owner of another LQS makes it her business to know the first name of all of her customers, greets them by name when they enter the store and engages them in a conversation. She gets it!(and my money).