Originally Posted by Boise Madhatter
Enough employees so that you don't have wait at the cutting table for 20 minute & another 20-30 minutes waiting at the cash register.
Friendly employees who are patient & nonjudgmental when a newbie asks a question. I agree with the younger quilters and the discrimination they are getting. I get the flip-side, with attitudes like "oh gosh you are just now learning to do this? or wow you know you might be to old to learn this at YOUR age"
I try to keep my sense of humor in cases like this but if I am planing on dropping some of my hard earn cash at at store; well why should I do it at a store that makes me feel badly about myself?
Yes, this is an issue at my fave LQS. There is only one or two workers AND the owner is a real talker who often keeps customers in the store a little longer than desired.