Originally Posted by ghostrider
You could follow Hancock's of Paducah's model which is charge full shipping with the initial package, bill the credit card for backordered items only when they have been shipped, and do not charge for additional shipping on backorders. Their international (Canada excluded) shipping rates, however, are figured as a percentage (30%) of the cost of the complete order, not a box size rate. They are also a much larger operation than you are. :lol:
Yes, they certainly are bigger, and I'm not envying them because their headaches are probably bigger than mine too. (Does that entitle them to a BIGGER bottle of wine?) :shock:
Their $20 minimum shipping cost isn't so customer-friendly to the international shopper who just wants a little bit of fabric, though. Hmmm...