I like employees who don't mind my QUESTIONS and don't mind helping me find things or helping me figure amounts of fabric, I need. As a beginner, I don't automatically know all the ins and outs and all the fast measuring skills and formulas. If they act grouchy and like I am BOTHERING them, hey, I'll go somewhere else. The girls at JoAnn's in our town have always been really good to help - I hope the new owners don't ruin that for us.