Ring 1-888-734-4120 and tell them. I wasn't getting them either, but now I do-in fact, just used the coupons yesterday from the last one. In the meantime, you can go to
[email protected] and the flyer is on line-you can also print off the coupon for 50% off one item. I have printed more than one and they used each, and when I don't use them (because what I bought was already on sale), I just give it to someone else in the store who doesn't have one.