I agree with you, I think some just take things the wrong way. Wal mart and joanns would go out of business if everyone here really listened to all the complaints here. And how many times has someone here contacted costumer service on many sites and stores and posted it here, only to have members pat them on the back for their anger. I'm sorry that you feel you've offendd. You've done nothing any differently than others here. I think if anything if someone accused you they owe you the apology.