Originally Posted by quiltingaz
I have never heard it called a border, just sashing and I have lived in several areas around the country. I might mention this to store owner. This girl might need some quilting ed.
She needs a session with Miss Manners too.
Customer service is just not what it used to be in a lot of stores. My current pet peeve - when the clerk hands me the wrong thing and I politely correct them. Then they say "you said such-and-such". I know what I said and why would I ask for something I didn't want? Why not say "sorry, I misheard you"? Makes me mad everytime.