Wow! I don't think that sounds too fair! I thought if you paid cash for any purchase anywhere, the store had to give it back to you the way you paid for it. Such as credit card, it would have been credited on it, a gift card would have been put back into a gift card for that particular store, and always have received cash back for a cash purchase. Doesn't sound right to me! Just my opinion. Sorry about your troubles with JoAnns. Seems like they are really going downhill alot lately!