I have that machine and love it. I bought it three years ago and never had a problem. Have downloaded emb. disigns off the computor and they look great. My grandson came over and used my machine and said "Gram, you are not using this to its fullest capabilities" smart kid lOL Of coarse I have the 9000 for back up, that is 15 yrs old and still working great. Bought the reader writer box so I can use the emb cards from the 90000 im my 10001. well thats more info. than you probably want but Janome makes and excellent machine.