2 weeks ago i ordered a block of the month, and also sent an email asking how it works with no reply. 2 weeks later i send an email wondering when its ariving. I get a reply , we send them off the first of the month. Is that standard for block of the months, and if so why don't they post something on the website about their block of the months or shoot the customer an email, so they are not wondering whats going on, because i feel that was not good customer service, especially when i sent them an email asking about it and got no reply. Do i have a right to be mad??? Those who own quilt shops, how does it work in yours