I don't have a computer because there is simply no way that I could have purchased it. I enjoy the free motion quilting and I have only used one panto. A dealer came over 100 miles to set up my Fusion and have it running correctly(NO COST). He knows what he is doing and anytime I have a problem, it is answered as quickly as possible by them. I even called HQ in Salt Lake City and asked about prewound bobbins and they were wonderful. The individual that answered the phone didn't have the answer, but it was less than 30 minutes when one of the HQ educators called me back with the answer. I love their customer service!!!!