I love amazon I order from the all the time. Including groceries.
About a week ago I ordered tahini and they weren't packed well and arrived damaged, what a mess. Amazon replaced them with no problem, again they arrived damaged I called amazon they replaced them again. The 3rd time they were also damaged as they were not packed well. This time amazon said they would contact the warehouse. They not only gave me a refund they gave me a $20 gift card for the inconvience that I had to call 3 times. I love amazon.