My Joann's did not have the queen Warm & Natural pkg batting & when I asked at the checkout if I could get a raincheck, I was told they don't give raincheck. I was bummed, but when I called the next day to ask a new shipment had come in/or when it would come in.......he said that I could special order at the sale price!! How nice is that, at Joann's, I'm a happy camper.