Originally Posted by Cindy2sew

I am hoping someone here can help.
My Janome was working perfectly until I upgraded to Vista. Now I can not communicate between the machine and my laptop to transfer embroidery patterns. Its saying that the USB drivers are not loaded.
I have updated the Janome customizer program to the most recent version and still receiving the same message.
I am hoping someone here has some advice as how to rectify this. Janomes website is no help what so ever.

Thanks

Cindy