THANK YOU SO VERY MUCH! It sounds like I need to stay away from the Singer Futura, I currently use a Singer now, that I got from Hancock fabrics, a basic machine and the Singer customer service is definitely not there at all. I know that I will want to do bigger embroidery. I think I will call up a local sewing machine repair shop and see what he currently has available. Heard he sells his for what he has in them as far as repairs. Very good idea also on perhaps saving up and purchasing a embroidery only machine, perhaps I can get more 'bang' for my buck. I sincerely appreciate all of your advice and experiences!!!! it sure has helped me a lot on directing me on the right path.