Originally Posted by PatriceJ
true enough. failure to respond to inquiries is not a good business practice.
can we assume you have tried phone calls? can you tell us what their reason was for the delay when you called?
i see they are on Face Book. are you able to post something on their page? if you can and haven't, that might work. it ought to at least catch their attention.
odd ... i couldn't find a snail mail address. :hunf:
My contacts has been solely through email. The owner is sorry for the problem and defers to the gal in charge of filling orders. I am not involved with Facebook. I have not also called because I don't wish to appear petty, over a free item. I posted on The Board as a curiosity, to see if others were having a similar experience.