Well most Computerized machines don't need oiling But I have put just a drop of oil in the bobbin shuttle thing, But make sure you have cleaned every little place 2-3 times wouldn't hurt before oiling anything at all. I use a straw taped to my Vacumn Hose and suck all the threads and lint out of every little place. Never put any oil up where the computer is just where the machine is and if it's new I'd call the Dealer, if the cleaning and sweeping out doesn't work.BJ