Originally Posted by Tink's Mom

I just got back from shipping a package...apparently if it is over 3/4" thick it has a different issue...I am just about to give up with shipping anything.
The head of this PO was walking around the lobby and I asked her if they had any of the padded flat rate envelopes and she looks at me like I have 2 heads and says"I've never heard of those..." How can they be this ignorant of what has been advertised for a couple months???