i don't have a solution but it sure hurts! my mom's hands are deformed with rheu arthritis and I even had to tell a nurse in the hospital to not try to pull her up by grabbing her hands as it is quite painful. (my mom does not speak so can't tell her). you would think a nurse would know so I guess i don't expect the average person to notice or think about it. Once it happened at a banquet I was at and I knew the guy pretty well and when he grabbed it I scared him by going down on my knees and yelping - was joking around but made my point!