I've had a Bernina 1260 for over 20 years and it has never been in the shop for repairs. The only thing wrong with it, the light switch (I've changed the bulb a couple of times, so it's not the bulb) doesn't work. I just use a little arm light behind it and it's doing fine. Now, on the other hand, I have a Bernette Serger and it went out of timing. The repairman charged 82.00 or so to fix that. I have a Bernina Deco 650 embroiery machine that needs repair. The bobbin shuttle won't work....but will have to wait to be fixed. I have to drive almost two hours to the repair shop. I love Bernina machines. They are one of the few that still have metal gears in them. Most have plastic. I don't sew over pins and I keep it cleaned and oiled. Love my BERNINA, she's a workhorse. Mary