[quote=blisterful]I had to have my timing set on my Bernina three weeks ago. Yesterday timing went out again and back to dealer I went! Dealer/serviceman just called me and said it was "consumer error" and I must have done something wrong . (I was doing a simple zigzag stitch and didn't break a needle).
I explained to him that the thread/fabric did get caught down in needle hole and perhaps that was what instigated the problem. (After I removed the bunched up thread, I was able to continue sewing, everything seems fine. It seems to me that I could have pulled machine out of alignment when I pulled out wad of thread and but he didn't think that would have put machine out of time......hmmmm). Yet, I wonder if Bernina is a real sensitive
I love my Bernina. I have mine since 2000 and loving it