Originally Posted by carolaug
I need to return an item to Joanne's - I bought a product that broke and I need a replacement. Has anyone ever return an item that they bought on Joanns website? It states on their website that returns need to be mailed in and you have to pay shipping. Has anyone tried to have a replacement done at the store??
No you can not return to store as they are actually 2 different companies...says our store manager.