I think it's hard for any of us to have an idea of what is REALLY going on with the family and I don't think we can even form an opinion because we don't know the whole story. If the family dynamics is messed up, they need to sort it out and fix their relationships.
Sorry, but a "living room" that is filled to the rafters with bags of fabric IS a problem, no matter what charitable organization is SUPPOSED to be the recipients.