I must be the wierd one because I love my Rowenta. It has not leaked and I have had it for 3-4 years. It is my 2nd one and the only reason I bought it was upgrading to the Professional one. It says to use tap water and I always have. A friend called me one day and was sick because hers was leaking and I asked if she was using tap water and her reply was Well no-I always use distilled water-read to her from the box that it says to use tap water and she was surprised and dumped out the distilled water and has used tap water and hasn't had further problems. But we were raised in the era where distilled water was what you put in a steam iron.