I ordered a Singer L-500 from HSN a while ago and some of the QB members have and love that machine. Mine was a real disappointment when I finally got it - and I so wanted to love that machine. The price and the features were gggggreat. Nope, it drove like a tank, skipped stitches and it was clear that we were not going to be a happy couple.
My other machines have always been Pfaff. BUT Pfaff is now owned by VSP Holding Company (Viking, Singer, Pfaff) and their quality and customer service has gone to the toilet. I had gotten a new Pfaff but she wasn't what the old ones were. (A non-Pfaff user may not notice the difference, but i could.)
As a result, I test drove Janomes, Brothers, and finally landed happily on a Babylock.
The nice thing about HSN is that they have a wonderful return policy, so if you want to try the machine you are not out any money if she doesn't meet your expectations.