well mine was a real goodie.
3-years ago when getting computer had it on dial-up.
Norton was ending so went and bought new one to download.
Would not download as dial up as to slooooooow and would disconnect just before finishing. Tried several times and finally had to call Norton ( which is in some other country) on my cell phone as this is dial-up. OMG---took them over 5-hours to keep it from unconnecting before the download finally took....that was a piece of cake !!
what was hard was the cellphone bill that came a month later with out of country fees for 5+ hrs !!
have brain injury and thought 800 numbers were free...not so much !
boy did I have my emotions in that phone call to At&t trying to get them to understand I did not understand. Finally convinced them as I am long time customer and they agreed to waive all fees for that call.
H*E*L*L*O................high speed
that will never happen again !!