Remember a few weeks ago when I was having trouble with embroidering on my Janome 11000--it was skipping stitches and didn't look good on the back? Well, finally got it in the shop this week. The bobbin tension was off because I was using a different brand of bobbin thread. They adjusted it and said it's working perfectly now. So I will pick it up next week and hopefully start embroidering again. I'm glad it was something simple.