We have a man who had been a former manager of a sewing store here in town, went out on business for himself and he will come to your home and service your machine. He live in Bolivar and travels to the Branson are, the only limits he sets for how far he travels is up to him. He has been trained on all makes and brands, including embroidery machines and sergers. How wonderful it is to not have to lug your machine to a store and wait.