Originally Posted by lovingmama
I'll understand that the fabric store is faultless, but nevertheless you do need to go through the store, to get to the manufacturer.
Go to the store and talk to them, they seem to be nice and will understand. They want you to be happy to. Don't worry about the fabric being cut already.
Give it a try, to much money and happiness are at stake here.
The store will pretty much have to send the fabric back, that's for sure, but I'm also sure, that you will get what you needed.
See all of this, doesn't need to be done in with bad feelings. May be from now on Northcott will better take care of their cuttings.
Go to the store, I know together it will get solved and everybody will feel better.
I do would like to see the quilt!
How awful this has happened to you.
I would definitely contact the store by phone and speak with the owner or store manager or both. Even though it is not around the corner from you the store should want to help to correct the situation. They should also know the problems with the pre-cuts so that they do not order them in the future. Ask if the store has any yardage of the fabric. They should be willing to send you some yardage of the fabric that you need if they have it available.
Do some careful checking to see if you can work around the narrow cuts. This may involve some additional figuring of pieces so take your time as you try to figure out a work around.
I have witnessed many problems with pre-packaged kits by the fabric companies. I don't generally purchase these anymore. This is not generally the case of kits put together by quilt shops. Although shops have been known to make mistakes from my experience they are ready to do whatever is necessary to correct the situation.
I'd also like to comment that the fabric chains are having more of these pre-packaged kits. The higher management think that they can save the labor costs of having people in the store to cut yardage fabric for us. The higher management are not typically sewers or quilters so they don't seem to understand.
Pam M