Kathy I am sorry that you are disappointed in the quilting after spending that much money on having it done. Quilting in the Heartland had a segment on hiring longarm quilters, they suggest that you show them your quilt and then ask them how they would quilt it. Also to get a quote up front on the actual quilting costs, and if there would be any additional charges for handling your quilt. I guess they can charge extra if they do not like how you pressed your seams or if your top is not quite square or numerous other issues. I do not think you are alone in this situation, it sounded like many others have walked in your shoes. This is where I do not enjoy learning from others experiences. :(