I always shop sales for fabric and notions whether it be Joann's or my LQS, but I never return to a LQS if I have been treated rudely or if I feel my business is not appreciated no matter how enticing their sale. I give some slack to Joann's where service is uneven -- sometimes rude but mostly courteous -- because you just can't beat their prices during their big sales and their 40% and 50% coupons and promotions. This economy makes me much more selective in where I spend my precious dollars.