a long-arm purchase is a large investment...you should do alot of research and try out every machine you can locate and try before making such a decision. my machine may not be the right machine for you. just like our regular sewing machines they all have their own....personalities...and so do we...
i know a lady who bought the same machine as i have...she constantly had problems- i went over and tried to help her a number of times...in the 5 years she had the machine she only managed to quilt 3 quilts on it- she hated everything about it and finally sold it (dirt cheap) out of frustration-just wanting it out of her way.
it is best to be happy with the machine before putting out thousands of dollars on something you wind up HATING