Hello from Saskatchewan....my first time posting.....I too have a Long-arm machine--- the Baby Lock Crown Jewel. I think it has great potential.....just learning the software and have had a few technical problems with the computer. Does any out there in cyber space have this machine and how do you like it. Would sure like to talk to someone about some of the issues I am having. No Baby Lock reps here on the prairies....or maybe there is one under 40 feet of snow or frozen solid on the Yellowhead!!!!