I had this happen with the USPS. I sent a quilt to my daughter, the post office said it had been deleivered, but she never got it. After 10 days of trying to deal with the post office I got the number to the public affair office. The next day there was a key in my daughter mail box to get her package out of the lower lock box. The quilt had been there the whole time, but the mailman forgot to put the key in her box. Why they couldn't have checked that 10 days earler I don't know, but sometimes you just have to go to the top to get anything done. Good Luck, I pray you will get it back. I know first hand how it feels to think someone else has your quilt!