I think you pay a higher price in Canada for everything but I have a Janome 6500 as well and I have had to have it in the shop a couple of times and it is still causing problems. One shop was to call me back after they got in touch with the factory. Never heard a word. I didn't have to pay on that one. Another guy looked at it and cleaned it up-lots of lint and thread in the mechanism. The problem was that after you took your foot off the foot pedal it woul continue to run. Well it is doing it again and I'm not sure what I'm going to do. I do have a Jem Gold back up so I am not totally without a machine.