Originally Posted by littlehud
I have to tell you about my Hancocks. My son found some fabric for a quilt I was going to make him. It was going to be accent fabric for the squares. I was going to buy a little extra because DS loved it. When they started to unroll it there was a flawed section (less than a quarter yard. ) She asked if I still wanted it and I said OK. I can cut around the flaws. She hadn't cut my two yards off yet. She then unrolled the rest of the bolt ( about 3/4 of a yard more than she was going to cut for me ) and gave me the extra with no charge. What a nice thing to do. I usually get a couple of inches over a yard every time I go there. I love that store.
We dont have a Hancocks - sure wish we did!! You are very lucky to have found such great people!!!
I have been told by the clerks in various stores that they have to cut close because of inventory!!! If their number cut dont match sold vs what they received They will get in trouble and lose their jobs!!! Sad really.
I have asked that any fabrics that have a line to be straightened by cutting with scissors not by the cutting edge thats already there and then for the other end to be done the same way!! Alost of times I dont really catch the mismeasurement until I get home ( I do buy alot when I go) I then have to go have fabric remeasured and then get a refund and rebuy it!!! Only a few times I have been accused of taking 2 - 3 inches of a fabric and then bring it back because I found it to be mismeasured!! Needless to say IF I go back there I always make sure fabrics are remeasured!!!