Originally Posted by so-sew
Oh, yes....had that exact problem from a very popular chain fabric store and I was so irritated that I wrote to the company! Of course I heard nothing back from them. It's funny how those two inches off a three yard cut made me irritated enough to question whether to go there in the future. I'm sure the two inches would have cost them less than loosing my business will cost them. I told them I only ask for and expect what I've paid for. Sorry for my rant!
I had a problem with a clerk at JoAnns (so did a few others.same clerk) and wrote to corporate. had an answer and this week I was getting more fabric and she was my cutter...Must have had some PR training because she was very very nice. Asking what I was making and being friendly. Previous one man behind me in the line called her the gestapo clerk. :-D