Originally Posted by Sadiemae
Originally Posted by tigger5464
A few years back we got a bill from an insurance company that we hadn't had for 10 years. The bill was for a doctor visit somewhere in Kentucky. We have never been to Kentucky and live in IOWA!!!! I ended up calling the insurance company and found out that the bill was for someone else with DH's name and DS's name. Unfortunately there are hundreds of males with the same names as DH and DS's. :( Hope that you get this figured out as easily but with less stress that I had.
This is kind of what happened. The doctor's office gave a prescription to someone with my name, but spelled differently. I have an a in my last name she has an i. Because the pharmacy spelled her name incorrectly they got me out of the computer instead of her. Meanwhile she doesn't have her prescription and I can't believe she hasn't called them before now. You would think that the doctor's office would give more information to the pharmacy so these things don't happen.
I work in a doctors office and we call in lots of scripts. Most pharmacies have a voice mail system now to receive the messages. It is common practice to spell the name of the doctor, the patient, patient date of birth and leave the office phone number in case of errors. Although I am a nurse, anyone in the office can call in prescriptions. Depending on the medication, this patient may not be able to get another prescription, sleep aids are considered controlled substances and a doctor would not be permitted to rewrite this script until the appropriate amount of time had passed. But even some other prescriptions may be restricted by the choice of the physician.
I have a very common last and first name as does my husband. He has been give wrong prescriptions by pharmacies, even controlled substances. He realized the error before he got out of the store, but after he had paid (grocery pharmacy) and they would not take it back and treated him like a criminal telling him not to try to be 'pulling any tricks' on us. The bad part was he did not get his prescription that was really ordered filled and came home with narcotics we didn't need or use. I have also been given wrong prescriptions. I understand that they cannot take back pills and give them to customers, but they should have a disposal system available for just this reason.