Originally Posted by ampm
In the past my DH received a bill for a Cat Scan at a local hospital that we have used in the past. I asked him if he had done something that he had not shared with me. Fortunately not. When I called the hospital billing department I was told it was an error. When I asked how an error like this would occur, I was told that if the information is not clear that the billing computer will send a bill to the closest number. I am a nurse myself and this is quite worrisome. No wonder medical bills do not get paid.
I've got a suggestion for that local hospital's billing department:
program the computer to send an "unclear billing info" claim to the computer programer's ID number.
Actually, In reality I know the process and it doesn't work that way! Whoever gave out that information must be ignorant of the process...computers only process the information that was programed into it, and that goes back to whoever did the input info. Computer errors always fall back to a human factor, at least that's my understanding.