Originally Posted by Momsmurf
...computers only process the information that was programed into it, and that goes back to whoever did the input info. Computer errors always fall back to a human factor, at least that's my understanding.
You are right. However, in a case where a look-up is done by name and not account number, there might be more than one. In my high school there was more than one with my name, using first, last and middle initial. Very confusing, especially, especially when I got her grades!! :lol: