I ordered a Cutting Edge Rotary cutter from Clotilde. Would barely cut paper, much less fabric. Tried it every which way. Called Clotilde. They are sending me out a new one and didn't not want me to send the first one back. That's what I call first rate customer service! Now if only the second one works! Has anyone else tried this cutter and what did you think of it? I also ordered a Cutting Edge ruler, which I like. If it helps keep the rotary blade sharp, it will be wonderful.