Go to Sally's Beauty Supply and ask for cream developer, wash hair and dry with towel, put on cream developer and leave for 20 mins, wash with shampoo and towel dry.
Check to see if it is lighter, I put some on my hair once that turned it orange - worse than Lucy's - went down to Sally's and talked with person there and she recommended it. For three days I did this about every waking hour to finally get that stuff down to a shade I could handle.
We were in Calif visiting friends when I did this, picked up the box beside the color I really wanted....did not read the label again as I knew what I was doing.......good lesson? ALWAYS LOOK BEFORE YOU PUT IT ON YOUR HEAD!!! Even have pics of it, thank goodness only 2 people in the whole state knew me.
delma