Originally Posted by hobo2000
I have had 3 Janome, none of which ever had to be serviced. I currently use a 5000 that I have had for 12 + years. It has never been to the repair shop. I highly reccomend Janome if you want a stable machine.
I have a New Home Excel 23, which is the same thing as Janome. I think the name just changed. Somebody correct me if I'm wrong. I have had it 15 years and it's computerized and I haven't had any problems. I've been sewing today and it performs great. The book that came with it says that it never needs oiling so I don't take it to be serviced. I clean it good myself and it's good to go again. I'm thinking about buying another machine as I need one to keep in the house and another one to keep in my sewing building behind the house. As of now I carry it back and forth. If I do it will be a Janome because of the lack of service it needs and I also have all the different feet that can be interchanged. Good luck on what you decide.
Sassy granny