Ditto ! and I am going again today to a different Joann's- and it isn't all fabric either - grabbing some extra pix frames - I'm there when they open. I was speaking with one of the ladies at the cutting counter. She said the new owners take over next week (probably 4/1/11) and they are already cutting hours of the people at the cutting counters - so - I gues the cutomer service won't be there. I'll get more info from my favorite Jonan's this AM and let you all know. I am leaving all my friend coupons at the counter - so they can use them for others who don't have their own. You can also take a 40% coupon from the next sale and use that and the 25% is off the TOTAL !