Dear Kathy I know exactly what you are going through and you have my sympathy. I have 3 sewing machines; a Viking Lily, Janome 6500 and Janome 11000 and I manage to sew by alternating between the machines. I am going to break down and take my 11000 to my LQS this week and have it fixed and then I'll take my 6500. They all have different problems. FRUSTRATING!!!! When you are in the middle of a project.