Originally Posted by quilter68
You haven't said the brand of machine, yet. When I took mine to the shop the owner sat right down to see/hear what I was talking about. This was immediately after service so they fixed it for free. When i first took it in the machine just needed an annual cleaning. All is well that end well. I agree with the others - take some fabric with you and try it out before leaving the shop.
It is a Janome and they are a Janome dealer. I bought it there. I will definitely bring some old stash fabric in next time before I bring it home to make sure it is working 100%. I took mine in just for a servicing even though it was running perfectly. I had messed up the needle threader but that was all....oh well. Wish me luck tomorrow. lol