ohh how frustrating what machine do you have? i would be stomping mad by now ( i live alone and i can say that and I probably never would do it) so sorry. you really need to keep an eye out for a cheapie back up machine. thinking of you as I hand sew hems in a weddingdress for my grandsons bride to be three layers and I couldn't get my rolled hem foot to work. hemming 3 layers by hand ewwwwww