Yes, I just got mine 2 weeks ago. I think it is the best longarm I've played with!!! check out my post ----
http://www.quiltingboard.com/t-117865-1.html. Yes, i've used another longarm of my own and yes, I've taken classes on other longarms, but THIS one is so smooth and so easy to move it's unbelievable. I couldn't have done that quilt on mine -- or, I should say, I COULD have done it but it wouldn't have looked so good!
They provide a great bobbin winder that's so easy to use it's unbelievable....and it fills the bobbin totally full. My other machine seemed to only fill the bobbin about 3/4 full.
Of, course, I've only had it a week and haven't had any problems, but I did some research and found NOTHING negative about it!!!
I vote for you to get it!!! :)